Agent Mediq
The care team's tireless coordinator.
Agent Mediq removes the administrative friction between patients and care. It handles intake and scheduling across phone, chat, and portal, checks insurance eligibility, prepares prior-authorization paperwork, sends visit-prep and aftercare instructions, and runs care-gap outreach campaigns — reminding the right patients about screenings and follow-ups. It is designed for healthcare from the ground up: minimum-necessary data access, full audit trails, and human clinicians in every clinical decision.
Patient Access & Care CoordinationFrom Business Problem to Running System
What it costs you today, how the technology actually plugs in, and what changes on your P&L.
The Problem
Every hour of clinical capacity lost to no-shows, phone tag, and prior-auth paperwork is care not delivered — and administrative burden is a leading driver of staff burnout.
Our Approach
Mediq connects to your EHR over FHIR/HL7 with minimum-necessary access, runs intake, scheduling, eligibility, and outreach flows across phone, chat, and portal — and routes anything clinical straight to care staff, never answering it itself.
The Payoff
Roughly 30% fewer no-shows, scheduling handled without front-desk queues, prior-auth packs assembled before the visit, and a complete access audit trail that keeps your privacy office comfortable.
From Signal to Resolution
Agent Mediq runs a continuous loop — always observable, always interruptible, always logged.
Welcome
Registers patients, collects intake forms, and verifies coverage before the visit.
Schedule
Books, reschedules, and backfills appointments against real provider availability.
Prepare
Sends visit-prep instructions and assembles prior-auth documentation.
Follow up
Delivers aftercare instructions and runs screening-reminder outreach.
What Teams Put Mediq On First
Concrete, bounded processes — the fastest way to prove value before widening the mandate.
Front-desk automation
Intake forms, scheduling, rescheduling, and reminders handled across phone, chat, and portal.
Eligibility & prior auth
Coverage verified before the visit; prior-authorization paperwork assembled and tracked to approval.
Care-gap outreach
Screening and follow-up campaigns that actually run — the right patients, the right message, documented.
Post-visit follow-up
Aftercare instructions delivered and confirmed, with questions routed to care staff.
What Agent Mediq Does
Guardrails & Governance
Works With Your Stack
Where Agent Mediq Delivers
All IndustriesReady to Put Agents to Work?
Tell us which process hurts most — email backlog, reconciliation, claims, scheduling — and we'll show you an agent handling it, governed and auditable, within weeks.